Privacy Policy

Last updated: February 01, 2024

This Privacy Policy outlines our protocols and practices concerning the collection, utilization, and disclosure of your information during your use of the Service. It elucidates your privacy rights and the legal safeguards protecting you.

Definitions

For the purposes of this Privacy Policy:

• Account : A unique account created for you to access our Service or its components.

• Application : V4Health, the software program offered by the Company.

• Company : Voluntary Health Association of India, located at B40, Qutab Institutional Area, New Delhi-110016.

• Cookies : Minute files placed on your computer, mobile device, or any other device by a website, encompassing details of your browsing history among their various utilities.

• Country : Delhi, India.

• Device : Any apparatus capable of accessing the Service, such as a computer, cellphone, or digital tablet.

• Personal Data : Any information relating to an identified or identifiable individual.

• Health Records : Information pertaining to your health and wellbeing, including health and fitness-related activities, dietary habits, medical history, wellness goals, and mental health insights.

• Service : The Application or the Website or both.

• Service Provider : Any natural or legal person processing data on behalf of the Company, including third-party entities or individuals facilitating the Service, delivering the Service on its behalf, performing services related to the Service, or assisting the Company in analyzing its usage.

• Third-party Social Media Service : Any website or social network website allowing a User to log in or create an account to utilize the Service.

• Usage Data : Data collected automatically, either generated by the utilization of the Service or the Service infrastructure itself (e.g., the duration of a page visit).

• Website : V4Health, accessible from www.v4health.co

• You : The individual accessing or using the Service, or the company, or other legal entity on whose behalf such individual accesses or uses the Service, as pertinent.

Collecting and Using Your Personal Data

Types of Data Collected

Personal Data

When utilizing our service, we may request that you provide us with certain personally identifiable information that can be used to contact or identify you. This information may include, but is not limited to:

• Email address
• First name and last name
• Phone number
• Address, State, Province, ZIP/Postal code, City

Health Records: This may include:

• Health and fitness-related activities : Information on exercises performed, duration, intensity levels, and frequency.

• Dietary habits : Details of food consumption, dietary preferences, calorie intake, and nutritional information.

• Your case history including : your medical records, previous reports, prescriptions, and blood test reports.

• Wellness goals : Information on personal health objectives, progress tracking, and achievements.

• Mental health insights : Records of mood, stress levels, mindfulness practices, and emotional well-being assessments.

We collect this usage data to tailor our services to your individual health and wellness needs, provide personalized recommendations, track progress towards your goals, and enhance the overall user experience. This information helps us to continuously improve our offerings and support you in achieving your health and wellness objectives effectively.

Using Your Personal Data

We utilize personal data for various purposes, including:

• Service Provision and Maintenance : Monitoring the usage of our service and ensuring its smooth operation.

• Account Management : Your registration as a user grants you access to various service functionalities, and we manage your account accordingly.

• Contract Performance : Developing, complying with, and executing purchase contracts or other agreements you have entered into with us through the service.

• Communication : Contacting you via email, phone calls, SMS, or other electronic means to provide updates, informative communications, or security-related notifications regarding our service.

• Marketing Communications : Providing news, special offers, and general information about products, services, and events similar to those you've previously engaged with, unless you opt not to receive such communications.

• Request Management : Attending to and managing any requests you make to us.

• Business Transfers : Your information may be used in evaluating or conducting mergers, acquisitions, or asset transfers, where your personal data may be among the assets transferred.

• Other Purposes : This includes data analysis, identifying usage trends, assessing the effectiveness of promotional campaigns, and enhancing our service, products, and user experience.

Security of your Personal & Health Data

The security of your personal data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While We strive to use commercially acceptable means to protect Your Personal Data, We cannot guarantee its absolute security.

Sharing your Information

We may share your personal information in the following circumstances:

• With Service Providers : Sharing with service providers is done to monitor and analyze service usage, and to facilitate communication with you.

• For Business Transfers : In situations involving mergers, acquisitions, or asset transfers, your personal information may be shared or transferred to another company.

• With Affiliates : Your information may be shared with our affiliates, and they are required to adhere to this Privacy Policy.

• With Business Partners : haring with business partners may occur to offer specific products, services, or promotions.

• With Other Users : When you interact with other users, your information may be viewed publicly by them, particularly if you share personal information or interact through Third-Party Social Media Services.

• With Your Consent : We may disclose your personal information for any other purpose with your explicit consent.

Retention of Your Personal Data

We retain your personal data only for as long as necessary for the purposes outlined in this Privacy Policy. Additionally, we retain Usage Data for internal analysis purposes, subject to legal obligations and the need to enforce our policies.

Disclosure of Your Personal Data

• Business Transactions : If the company is involved in a merger, acquisition or asset sale, Your Personal Data may be transferred. We will provide notice before Your Personal Data is transferred and becomes subject to a different Privacy Policy.

• Law enforcement : Under certain circumstances, the Company may be required to disclose Your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).

Other legal requirements

The Company may disclose Your personal data in the good faith belief that such action is necessary to:

Comply with a legal obligation

• Protect and defend the rights or property of the Company

• Prevent or investigate possible wrongdoing in connection with the Service

• Protect the personal safety of Users of the Service or the public

• Protect against legal liability

Changes to this Privacy Policy

We reserve the right to update this Privacy Policy periodically. Any modifications will be communicated to you via email and/or through a prominent notice on our service prior to their implementation. It's advisable to review this policy regularly for any updates, as changes become effective upon posting on this page.

Contact Us

If you have any questions about our Privacy Policy, please feel free to contact us via email at v4health.vhai@gmail.com or by visiting our website at www.v4health.co